Privacy Policy

MEDSEWA Privacy Policy


Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to MEDSEWA.com.


Security Policy


All your transactions are 100% secure when you place an order online at MEDSEWA.com. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.


Customer eligibility


Customers or Users must be over 15 years of age and registered with us. MEDSEWA.com is not intended for children under the age of 15. We will not knowingly collect information from MEDSEWA visitors in this age group.


Price and Payment


·       All our product prices include all applicable statutory taxes.


·       We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

·        We reserve the right to correct any inaccuracies or omissions related to the pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

·       The following are our delivery charges:

- Delivery charges for ALL orders: Inside Ringroad NRs. 50, outside Ringroad NRs.100-200

- FREE Delivery on Medicine orders of NRs. 1000 or more,

·       Delivery times may vary depending on the delivery location as well as the type of product you order.

·       You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery.

·       Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.

Disclaimer of Warranties and Limitation of Liability

All information, Products, and services included on or otherwise made available to you through this Website are provided by MEDSEWA.com on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this Website is at your sole risk.

·       MEDSEWA.com assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site.

·       MEDSEWA.com has exerted reasonable efforts to ensure that all information published on the Website is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the Website at our sole discretion.

·        MEDSEWA.com cannot guarantee the adequacy, currency or completeness of the Website content. MEDSEWA.com does not warrant or endorse the effectiveness, quality or safety of the Products available on its Website.

·       We disclaim responsibility for any harm to persons resulting from any instructions or Products referred to in the Website. MEDSEWA.com is not associated with any manufacturer of medicines or other products on the Website. We do not warrant that the Website or its content will meet your requirements.

·       Please note that while MEDSEWA has made every effort to accurately display the colors of products on its Website, the actual color you see will depend on your monitor. We cannot guarantee that your monitor's display of any color will be the same as the color of the Products delivered to you.

·       We may let you view our information and communicate with us through Social Media services such as Facebook and Twitter. MEDSEWA explicitly disclaims any responsibility for the terms of use and privacy policies that govern these third-party websites, which are in no way associated with us.

·       MEDSEWA.com accepts no responsibility for any loss or damage suffered due to your reliance on the product reviews posted by the MEDSEWA Users.

·       MEDSEWA.com reserves the right to modify or withdraw any part of the website or any of its content at any time without notice.

Website Availability


We take all reasonable care to ensure the availability of the MEDSEWA.com Website 24 hours every day, 365 days per year. However, the Website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. MEDSEWA.com does not warrant uninterrupted access to this Website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.


Links to third-party websites


We provide link to third-party websites, our online payment service partners, which process your Net Banking and Credit/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such Website link.

Terms of Sale

                                                                                    1.

·       MEDSEWA.com may accept or decline any order placed by a Customer in its absolute discretion without liability to you.

·       MEDSEWA.com reserves the right to discontinue any program or offer on its Website.

·       We reserve the right, without prior notice, to limit the order quantity of any Products available on MEDSEWA.com.

·       We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information and consent to its use by the Pharmacy MEDSEWA and/or its affiliates. You confirm that you have had a physical examination by a physician and do not require a physical examination.

·       You understand that all Products shall be sold & dispensed by a registered Pharmacist at MEDSEWA and/or its affiliates.

·       If you are the patient/parent/authorized person on behalf of the patient, you authorize and appoint the Pharmacy MEDSEWA and/or its affiliates, as your attorney and agent, to take all steps, sign all documents and to act on your behalf as if you were personally present and acting for yourself for the limited purposes of (a) obtaining a valid prescription for any prescription which you have sent the Pharmacy; and (b) packaging your prescriptions and delivering them to you. By making this purchase you hereby authorize MEDSEWA and/or its affiliates to ship the order by Post/courier to your designated location. This authorization shall include, but not be limited to: collecting and using your personal and personal health information as reasonably necessary for the fulfillment of your order.


Changes in the Privacy Policy:

MEDSEWA.com may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way MEDSEWA treats User's personal information, MEDSEWA will display a notice on the Website or send Users an email. If a User uses the Service after notice of changes have been sent to such User or published on the Website, such User hereby provides his/ her/ its consent to the changed practices.